Contact · Holdon Paris Studio
Let’s talk about your handles
Since our Parisian workshop is home, we’re just as happy to help remotely: for a question about a model, a custom kitchen project, or a professional collaboration, write to us as you would speak to a craftsman, and we’ll get back to you within 48 business hours.
Where to begin
Three doors of entry
Particulier, professional, or press, choose the angle that fits, we’ll adapt. You’ll fill out the same form either way: this section just helps us know where you’re coming from.
You are a homeowner
A cabinet remodel, a dresser that needs a fresh start, an unusual piece with non-standard drilling? We’ll help you choose the right model, the right size, the right finish. Advice is free, no strings attached.
You are a professional
Architects, kitchen designers, interior designers, fitters: volume quotes, free material samples, dealer terms, project support. We know the drill.
Press & partnerships
Media, photo shoots, prop loans, artistic collaborations: we love showing how things are made. Studio open by appointment, high-resolution photos available, atelier open for visits.
Your turn
Write to us
A quick line, but the more you tell us about your project, your furniture, your references, the better we can help. If you have a photo of the piece or a plan, attach it, it’s invaluable.
Our commitment
A quick response, always
- Within 48 business hours, every message is read and answered.
- Complimentary samples, for trade professionals, we send material swatches free of charge.
- Atelier open by appointment, come see the pieces, feel the material, talk through your project.
- No sales pressure, we advise first, sell second. If Holdon isn’t the right fit, we’ll tell you.
The atelier
Holdon Paris
Studio & Atelier
23 rue Duméril
75013 Paris
Frequently asked questions
Contacting Holdon Paris
Delivery, Customs, Payment, and Support
How Long Will It Take to Receive My Handles?
Each handle is made to order in our Paris atelier. Allow an average of 5 to 10 business days for production, plus the carrier's delivery time, which varies by address. You'll receive an email with the tracking number as soon as the shipping label is issued, generally between the 5th and 10th business day after your order.
Are Your Payment Methods Secure? What Payment Options Do You Offer?
We accept all major credit cards (Visa, Mastercard, American Express) via Stripe, as well as PayPal. Transactions run through these two international references in online payment: Holdon Paris never sees and never stores your card number, all sensitive data is transmitted encrypted to the platform. The site runs entirely on HTTPS. For large professional orders, bank transfer with a deposit is possible (see architects and professionals).
Can I Return My Order if I Don't Like It?
Yes. French law gives you 14 days from receipt to exercise your right of withdrawal, with no need to justify it. The handles must be returned in their original condition, uninstalled, and return shipping is at your expense unless the error is ours: the refund is issued within 14 days of receipt at our workshop. To start a return, write to us via contact Holdon Paris: we'll send you the address and the process. Custom and personalized pieces are not eligible for the right of withdrawal, since they are made specifically for you.
Do you prefer to explore first?
The catalog, the collections, or the atelier’s chronicles: three ways into the Holdon world before you write.